Contact information

📞 Contact Stimapro

We’re Here to Help You Power Your Home with Solar

Have a question about solar products, installation, or your order?
Our team is ready to assist you quickly and professionally.

At Stimapro, we believe in clear communication, fast support, and reliable service—before and after your purchase.

📬 Get in Touch

You can reach us through the following channels:

💡 For faster response, we recommend contacting us via WhatsApp or phone call.

⏰ Support Hours

Our team is available:

  • Monday – Saturday: 8:30 AM – 6:00 PM
  • Sunday & Public Holidays: Limited support

We aim to respond to all inquiries within a few hours during business hours.

🛒 Order & Product Support

Need help with:

  • Choosing the right solar system
  • Product availability
  • Pricing and quotations
  • Installation guidance

👉 Contact us and our team will guide you step-by-step.

🔧 Installation & Technical Support

For solar installation or technical inquiries:

  • System sizing and recommendations
  • Installation scheduling
  • Troubleshooting and upgrades

We’ll connect you with the right expert quickly.

🔄 Returns & Refunds Support

We offer a 30-day return policy on eligible items.

If you need to:

  • Request a return
  • Report a defective product
  • Follow up on a refund

Please contact us with:

  • Order number
  • Product details
  • Issue description

👉 For full details, refer to our Refund Policy.

📦 Delivery Support

For delivery-related inquiries:

  • Order tracking
  • Delivery timelines
  • Address updates

Reach out and we’ll assist promptly.

💬 Business & Partnership Inquiries

For:

  • Bulk purchases
  • Partnerships
  • Business installations

Contact us via email and our team will respond with tailored solutions.

📍 Why Contact Stimapro?

  • Fast response times
  • Knowledgeable solar experts
  • Customer-first support
  • Nationwide service across Kenya

🚀 Let’s Get You Powered

Whether you're starting small or planning a full solar system, we’re here to help.

👉 Call or WhatsApp us now for quick assistance.

📍 Policy Updates

Stimapro may update this contact and support information from time to time. Please refer to this page for the latest details.

✅ Quick Summary

  • Easy contact via phone, WhatsApp, or email
  • Fast support across Kenya
  • Help with products, installation, delivery & returns
  • 7-day return support available