Warranties & Guarantees

We are committed to providing high-quality solar products that deliver long-lasting performance and reliability. To ensure complete peace of mind, our products come with manufacturer-backed warranties and quality guarantees.


✅ Product Warranty Coverage

  • Most of our solar products include warranties that may cover:
  • Solar panels performance and manufacturing defects
  • Solar inverters and electrical components
  • Batteries and storage systems (where applicable)
  • Accessories and mounting structures

Warranty periods vary by product and brand. Exact warranty details are clearly mentioned on each product page.


⚡ Performance Guarantee

Our solar panels are designed to deliver consistent power output over many years. Many panels come with performance warranties ensuring efficiency levels remain within guaranteed limits over time.


🛠 Manufacturing Defect Protection

If a product is found to have a manufacturing defect within the warranty period, it may be eligible for repair, replacement, or service as per manufacturer terms and conditions.


📄 How to Claim Warranty

To request a warranty claim:

  1. Keep your purchase invoice or order confirmation
  2. Contact our customer support team with product details
  3. Share photos/videos if required for verification

Our team will assist you through the process quickly and smoothly.


⚠️ Warranty Exclusions

  • Warranties typically do not cover:
  • Physical damage due to mishandling or accidents
  • Improper installation or unauthorized modifications
  • Natural disasters or external electrical faults
  • Normal wear and tear beyond warranty terms

🌞 Our Quality Promise

We carefully select trusted solar products to ensure durability, safety, and long-term value. Your satisfaction and energy reliability are our top priorities.

StimaPro Limited is a Kenya-based solar products and energy solutions business helping homes, businesses, and institutions access reliable solar power.

We supply solar panels, inverters, batteries, solar water heaters, floodlights, street lights, pumps, mounting accessories, and complete solar kits. Our goal is to make clean energy practical, affordable, and reliable for customers across Kenya.

Our team supports customers with product selection, quotation guidance, delivery coordination, and installation-related support where applicable.

Business Information
Company Name: StimaPro Limited
Primary Shop Address: Rainbow Plaza, Ngara, Nairobi, Kenya
Email: info@stimapro.com
Phone / WhatsApp: +254 717 222 200
Support Hours: Monday–Friday, 9:00 AM–5:00 PM EAT